These Terms & Conditions govern the use of the Black Avenue Athens website and the transportation-related services presented or booked through it. By accessing this website or using our services, you agree to be bound by these Terms & Conditions.
1. Company Information
Black Avenue Athens
Seizani 16
Piraeus, Attica 18755
Greece
Email:
Phone: +30 697 487 2906
2. Services
Black Avenue Athens offers private transportation and related travel support services, which may include airport transfers, port transfers, hotel transfers, chauffeur services, business transportation, event transportation, and other private transfer services in Athens and surrounding areas.
All services are subject to availability, operational feasibility, and booking confirmation.
3. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.
You must not attempt to misuse the website, interfere with its operation, gain unauthorized access to systems or data, or use the website for fraudulent, unlawful, or harmful activity.
4. Bookings
Bookings may be made through our website using an external booking platform such as Iconic Guest. By submitting a booking request or completing a reservation, you confirm that the information you provide is accurate, complete, and current.
This may include passenger names, pickup and drop-off details, travel dates and times, contact information, flight details, luggage information, and any special requests relevant to the booked service.
Incorrect or incomplete information may result in delays, operational issues, service disruption, additional charges, or inability to provide the requested service.
5. Prices and Payments
Prices shown on the website or through the booking system are subject to confirmation and may depend on route, date, time, vehicle category, waiting time, special requests, or other operational factors.
Payments may be processed through Stripe or other authorized payment providers. Black Avenue Athens does not store full payment card details on its own website.
You agree to pay all confirmed charges associated with your booking, including any applicable fees, surcharges, or additional amounts arising from requested changes or extra services.
6. Cancellations and Modifications
Cancellation and modification terms may vary depending on the type of service, route, timing, or booking conditions presented during the reservation process.
Where specific cancellation terms are provided at the time of booking, those terms will apply to the relevant reservation. Refund eligibility, timing, or partial charges may depend on how close to the scheduled service time a cancellation or change is requested.
Black Avenue Athens reserves the right to cancel, refuse, reschedule, or modify services where reasonably necessary due to force majeure, safety concerns, severe traffic disruption, strikes, government restrictions, extreme weather, supplier issues, or other circumstances beyond our reasonable control.
7. Waiting Time and Delays
Reasonable waiting time may be included depending on the service type and booking terms. Additional waiting time may be charged where applicable.
For airport or port pickups, delays may be monitored where flight, ferry, or relevant travel information has been correctly provided, but service performance can still be affected by circumstances outside our control.
8. Passenger Responsibilities
Passengers are responsible for:
- Providing accurate booking and contact details
- Being ready at the agreed pickup point and time
- Ensuring that luggage details and passenger counts are accurate
- Using vehicles responsibly and respectfully
- Complying with applicable laws and driver safety instructions
Passengers may be held responsible for damage, excessive soiling, unsafe conduct, unlawful conduct, or costs arising from misuse of the vehicle or service.
9. Vehicle, Route, and Operational Changes
We may need to substitute vehicles, adjust routes, or make reasonable operational changes when necessary for safety, logistics, availability, maintenance, or service continuity. Any such changes will be made with reasonable effort to preserve the agreed service standard.
10. Limitation of Liability
Black Avenue Athens will make reasonable efforts to provide services professionally, safely, and punctually. However, we are not liable for delays, service disruption, or failure to perform caused by circumstances beyond our reasonable control, including traffic, accidents, road closures, weather conditions, strikes, public events, civil disturbances, governmental actions, or force majeure events.
To the maximum extent permitted by law, our liability shall be limited to the direct value of the affected booking, except where liability cannot be excluded under applicable law.
11. Third-Party Providers
Some parts of the booking, payment, communication, or website operation may be handled by third-party service providers. We are not responsible for the independent terms, policies, or technical operation of third-party platforms, except to the extent required by law.
12. Intellectual Property
All content on this website, including text, logos, graphics, layout, design, branding elements, and original media, is the property of Black Avenue Athens or is used under appropriate rights, unless otherwise stated.
You may not reproduce, distribute, modify, republish, or exploit website content without prior written permission.
13. Privacy and Data Protection
Your use of the website and services may involve the processing of personal data. Please refer to our Privacy Policy and Cookie Policy for information about how personal data and cookies are handled.
14. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of Greece. Any dispute arising in connection with the website or our services shall be subject to the jurisdiction of the competent courts of Greece, unless mandatory law provides otherwise.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect operational, legal, or commercial changes. The latest version will always be published on this page.
16. Contact
If you have questions about these Terms & Conditions, please contact:
Black Avenue Athens
Seizani 16
Piraeus, Attica 18755
Greece
Email:
Phone: +30 697 487 2906